Meet the .orgSource Experts

With a broad experience in association management, Jon is a well-rounded and successful leader who has the ability to analyze situations, manage resources and make decisions supported by logic and facts.  He has extensive experience in strategy, project management, event management, partnerships, change management, culture assessment, human resources, finance, chapter operations and other areas. Jon is a Certified Association Executive who also has his juris doctorate, MBA and a certification in change management.

With more than 35 years of guiding marketing and communications efforts, Doug Klegon draws upon extensive experience across a broad range of marketing elements to assist organizations in product planning, brand positioning, content strategy, digital communications and market research. He has a keen ability to analyze a variety of information/data inputs to reach conclusions and develop a concise strategy for moving forward.

Before joining .orgSource Doug was the vice president for communications and marketing for the American College of Healthcare Executives (ACHE). Doug came to the association world after an extensive career leading marketing and communications for academic health centers, first for Henry Ford Health System and then for the Detroit Medical Center. In all his projects he demonstrates a strong focus on understanding, developing and synthesizing marketing/communication strategies and then translating those strategies into concrete tactics.

Doug is board certified in healthcare management as a Fellow of the American College of Healthcare Executives. He has held a variety of volunteer roles within the association profession. In addition, he has served on the board of Heartland Health Centers, a multi-site federally qualified health center serving Chicago's north side.

Nancy Perner is passionate about creating digital products that make it easy for members to connect with mission-driven organizations and each other. She is a bridge-builder between the technology, design, and business spheres.

For two decades, Nancy has helped organizations use technology to advance their missions. At organizations like the American Hospital Association, Rotary International, and Tribune Company, Nancy set digital strategy, led cross-functional teams and managed a wide variety of projects, from building and redesigning websites and custom applications to software selection and implementations to operational support. At Kellen, an association management company, she headed the AMS and website department on behalf of 80+ association clients, leading many successful AMS transitions and website builds.

Nancy holds a master’s degree in business information technology from DePaul University and a bachelor’s degree in English and history from Indiana University. She is certified in user experience.

Genevieve Charet is a results-driven process leader with a penchant for creating order from chaos. A certified Project Management Professional (PMP), Genevieve has a proven track record of adding enduring value in nonprofit and for-profit environments alike through skillful communications management, project quality control, and workflow creation.

Before joining .orgSource, Genevieve served as project manager of educational products and strategic initiatives for the American Academy of Orthopaedic Surgeons. While there, Genevieve established a reputation for successfully leading streamlined, multifunctional teams and leveraging strategic partnerships during periods of change. She was routinely selected by upper management to spearhead the toughest, most mission-critical projects.

Genevieve also has extensive content development, writing, and editing expertise, and has produced content for a wide variety of consumer and trade publications and platforms.

Debby Rice brings organizational skills developed over years of managing successful fundraising campaigns to ensure that .orgSource projects run efficiently and that clients receive outstanding customer service.

Debby has spent her career in nonprofit development, having implemented successful fundraising initiatives for the Orthopedic Research and Education Foundation, Volunteers of America of Illinois and the Parkways Foundation. Under her supervision, each organization increased revenue, volunteer commitment and impact. Before joining the .orgSource team, Debby was employed by the American Association of Endodontists as assistant executive director for development. She oversaw the activities of the Foundation for Endodontics and its board of trustees. She was hired to initiate the foundation’s first fundraising effort to support endodontic research and education. Today, over $30 million is invested and another $3.2 million is pledged.

Debby has held memberships in the Association of Fundraising Professionals, Association Forum and the Association Foundation Group, where she served as secretary and vice president.

Liz Rice-Conboy offers .orgSource clients quality and process-improvement project management. She also excels at providing technical support to all users so that there is effective problem solving with newly launched and often updated tech tools.

Before joining .orgSource, Liz managed an AHRQ-funded RCT geared to improve processes in pediatric offices related to depression, actionable labs, and blood pressure with the American Academy of Pediatrics. She is familiar with Maintenance of Certification quality improvement project models and has led several virtual QI collaborative projects.

Her experience includes managing nonprofit projects in literacy, child welfare, and family development.

Heather Swink helps clients not only create great content, but achieve greatness with their content. She does this by leading clients through the development and management of content strategy, performing communication audits, and optimizing content for digital vehicles. Clients also depend on Heather for copywriting and editing for numerous platforms.

Prior to joining .orgSource, Heather was executive editor of the Association Forum of Chicagoland, overseeing operations for FORUM magazine as well as advertising sales for all Association Forum products, and serving as the organization’s chief copywriter and editor. She previously worked in communications and marketing roles for the International Association of Lighting Designers and the Property Casualty Insurers Association of America. Before that, Heather was a staff reporter for the Chicago Sun-Times and Daily Herald.

Heather recently completed two terms on the Association Media & Publishing Board of Directors. In 2011, she was named an Association Trends Young & Aspiring Association Professional. Heather is a Certified Association Executive and has a master’s degree in public affairs reporting from the University of Illinois.

Beth Welch has an extensive background in association management and as an entrepreneur. She offers exceptional insight into technology and digital content strategies.

With her mastery of the complete product cycle from planning and budgeting through implementation and launch, Beth provides organizations the support they need to efficiently and effectively achieve their goals and objectives.

Beth started her career in the not-for-profit sector, working in various capacities including membership, education and health and science policy. Her experience and insight led her to an association management company where she managed a small association. Noticing an absence of professional and affordable digital delivery for educational content in the not-for-profit sector, Beth founded a full-service technology company focusing on medical education and dedicated to producing innovative and engaging learning solutions. In addition to being a skilled content developer, Beth has successfully deployed dozens of innovative products across varied media, including creating marketing, sales, and distribution strategies.

Beth is a graduate of the University of Iowa. A truly multi-talented team player, Beth provides management and support of projects from A-to-Z.